Developing Emotional Intelligence


Essential to Strong "People” Skills

 

Key Topics and Benefits:

  • Assess and measure current approach to Emotional Intelligence
  • The psychology and biology of emotions; their impact within relationships, teams and the workplace
  • The relationship between Emotional Intelligence and Engagement
  • Develop and maintain Emotional Intelligence/Awareness
  • Emotional Intelligence and Leadership development
  • Emotional Intelligence implementation strategy
 

Developing Emotional Intelligence


Essential to Strong "People” Skills

DRIVING SUCCESS

leadership
continuous learning culture
HUMAN ELEMENTS
identity
process
impact
sustainability

Key Topics and Benefits:

  • Assess and measure current approach to Emotional Intelligence
  • The psychology and biology of emotions; their impact within relationships, teams and the workplace
  • The relationship between Emotional Intelligence and Engagement
  • Develop and maintain Emotional Intelligence/Awareness
  • Emotional Intelligence and Leadership development
  • Emotional Intelligence implementation strategy
 

Let's Talk


To learn more about how Investors in Learning can help assess your needs and create a plan for action, simply get in touch today

 
parallax background

About the Programme

"I don't want to be at the mercy of my emotions. I want to use them, to enjoy them, and to dominate them."
-- Oscar Wilde

"No one cares how much you know, until they know how much you care."
-- Theodore Roosevelt

"If your emotional abilities aren’t in hand, if you don’t have self-awareness, if you are not able to manage your distressing emotions, if you can’t have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far."
-- Daniel Goleman

"Without self-awareness and the ability to manage our emotions, we often unknowingly lead from hurt, not heart. Not only is this a huge energy suck for us and the people around us, it creates distrust, disengagement, and an eggshell culture."
-- Brene Brown

OVERVIEW


Businesses and Organisations high in Emotional Intelligence benefit from more engaged employees and leaders, staff who are more able to adapt and cope with change, better team working, relationships, collaboration and innovation We all know people, either at work or in your personal life, who are really good listeners. No matter what kind of situation we're in, they always seem to know just what to say – and how to say it – so that we're not offended or upset. They're caring and considerate, and even if we don't find a solution to our problem, we usually leave feeling more hopeful and optimistic.

We also all know people who are masters at managing their emotions. They don't get angry in stressful situations. Instead, they have the ability to look at a problem and calmly find a solution. They're excellent decision makers, and they know when to trust their intuition. Regardless of their strengths, however, they're usually willing to look at themselves honestly. They take criticism well, and they know when to use it to improve their performance. People like this have a high degree of emotional intelligence. They know themselves very well, and they're also able to sense the emotional needs of others.

Why is Emotional intelligence important?

We now have the benefit of a huge amount of research which has given us the understanding of how fundamental EI is not just to individuals, but also for teams and whole Organisations. We know that EI has a direct impact on engagement and performance. Science and research has shown that feelings precede thought and behaviour. Therefore our feelings are our internal guide for action.

The business evidence is clear – Managing emotions effectively increases employee engagement, drives customer satisfaction and builds high performance.

  • Science has demonstrated the fundamental nature of emotion in all human interactions and cognition.
  • Emotion is at the heart of scientific investigation into theories of leadership, motivation and change.
  • Emotions play a central role in the interaction of brain, mind, and body – without emotions we cannot make decisions or relate effectively.
  • It is the intelligent use of emotions that is crucial to sustainable high performance
  • Many people have a tendency to suppress, ignore or dismiss feelings, especially when uncomfortable. Over time, this habit reduces one’s capacity for self-awareness, limiting our potential to perform and undermining our health.
  • Businesses that lack Emotional Intelligence may see rigid or defensive behaviour in their people, poor team working, low levels of personal awareness or self-knowledge and reoccurring emotional outbursts

Want to know even more?

Click here for further details...
In the last years we have become more and more aware of the role of EI in our personal and professional lives. In fact, EI is a core element of our ability and will directly affect our behaviours when managing situations and relationships. We understand more now about the role of emotions and the fundamental impact it has on our day to day behaviours, our stress levels, and our health than we have ever before. Emotions are not just feelings; they are tangible physiological processes that directly affect our bodily functioning and effectiveness. We know that the neurons in the limbic system, which is our controller of emotions, fire 10000 times faster than the cortex, the outer layer of our brain, which deals with high level processing. We are programmed for survival, so emotions will always be the dominant force over logical reasoning. This is especially the case when under pressure or stress. Therefore the understanding of EI is central to understanding how we can manage our stress.

Social scientists have uncovered the relationship of EI to other phenomenon. Including:

  • leadership (Ashforth and Humphrey, 1995)
  • group performance (Williams & Sternberg, 1988)
  • individual performance
  • interpersonal/social exchange
  • managing change
  • conducting performance evaluations (Goleman, 1995)
  • And according to Goleman (1995: 160), "Emotional intelligence, the skills that help people harmonize, should become increasingly valued as a workplace asset in the years to come."

At any level, those with a high level of Emotional Intelligence will be more successful, confident and happier people. In fact, Emotional intelligence is shown to be of more benefit in terms of its impact on initiating, maintaining and managing relationships, and communicating effectively, than having a high IQ.

About the Programme

"I don't want to be at the mercy of my emotions. I want to use them, to enjoy them, and to dominate them."
-- Oscar Wilde

"No one cares how much you know, until they know how much you care."
-- Theodore Roosevelt

"If your emotional abilities aren’t in hand, if you don’t have self-awareness, if you are not able to manage your distressing emotions, if you can’t have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far."
-- Daniel Goleman

"Without self-awareness and the ability to manage our emotions, we often unknowingly lead from hurt, not heart. Not only is this a huge energy suck for us and the people around us, it creates distrust, disengagement, and an eggshell culture."
-- Brene Brown

OVERVIEW


Businesses and Organisations high in Emotional Intelligence benefit from more engaged employees and leaders, staff who are more able to adapt and cope with change, better team working, relationships, collaboration and innovation We all know people, either at work or in your personal life, who are really good listeners. No matter what kind of situation we're in, they always seem to know just what to say – and how to say it – so that we're not offended or upset. They're caring and considerate, and even if we don't find a solution to our problem, we usually leave feeling more hopeful and optimistic.

We also all know people who are masters at managing their emotions. They don't get angry in stressful situations. Instead, they have the ability to look at a problem and calmly find a solution. They're excellent decision makers, and they know when to trust their intuition. Regardless of their strengths, however, they're usually willing to look at themselves honestly. They take criticism well, and they know when to use it to improve their performance. People like this have a high degree of emotional intelligence. They know themselves very well, and they're also able to sense the emotional needs of others.

Why is Emotional intelligence important?

We now have the benefit of a huge amount of research which has given us the understanding of how fundamental EI is not just to individuals, but also for teams and whole Organisations. We know that EI has a direct impact on engagement and performance. Science and research has shown that feelings precede thought and behaviour. Therefore our feelings are our internal guide for action.

The business evidence is clear – Managing emotions effectively increases employee engagement, drives customer satisfaction and builds high performance.

  • Science has demonstrated the fundamental nature of emotion in all human interactions and cognition.
  • Emotion is at the heart of scientific investigation into theories of leadership, motivation and change.
  • Emotions play a central role in the interaction of brain, mind, and body – without emotions we cannot make decisions or relate effectively.
  • It is the intelligent use of emotions that is crucial to sustainable high performance
  • Many people have a tendency to suppress, ignore or dismiss feelings, especially when uncomfortable. Over time, this habit reduces one’s capacity for self-awareness, limiting our potential to perform and undermining our health.
  • Businesses that lack Emotional Intelligence may see rigid or defensive behaviour in their people, poor team working, low levels of personal awareness or self-knowledge and reoccurring emotional outbursts

Want to know even more?

Click here for further details...
In the last years we have become more and more aware of the role of EI in our personal and professional lives. In fact, EI is a core element of our ability and will directly affect our behaviours when managing situations and relationships. We understand more now about the role of emotions and the fundamental impact it has on our day to day behaviours, our stress levels, and our health than we have ever before. Emotions are not just feelings; they are tangible physiological processes that directly affect our bodily functioning and effectiveness. We know that the neurons in the limbic system, which is our controller of emotions, fire 10000 times faster than the cortex, the outer layer of our brain, which deals with high level processing. We are programmed for survival, so emotions will always be the dominant force over logical reasoning. This is especially the case when under pressure or stress. Therefore the understanding of EI is central to understanding how we can manage our stress.

Social scientists have uncovered the relationship of EI to other phenomenon. Including:

  • leadership (Ashforth and Humphrey, 1995)
  • group performance (Williams & Sternberg, 1988)
  • individual performance
  • interpersonal/social exchange
  • managing change
  • conducting performance evaluations (Goleman, 1995)
  • And according to Goleman (1995: 160), "Emotional intelligence, the skills that help people harmonize, should become increasingly valued as a workplace asset in the years to come."

At any level, those with a high level of Emotional Intelligence will be more successful, confident and happier people. In fact, Emotional intelligence is shown to be of more benefit in terms of its impact on initiating, maintaining and managing relationships, and communicating effectively, than having a high IQ.

Developing Emotional Intelligence


For Individuals, Teams and Organisations


In the last years we have become more and more aware of the role of EI in our personal and professional lives. In fact, EI is a core element of our ability and will directly affect our behaviours when managing situations and relationships. We understand more now about the role of emotions and the fundamental impact it has on our day to day behaviours, our stress levels, and our health than we have ever before. Emotions are not just feelings; they are tangible physiological processes that directly affect our bodily functioning and effectiveness.

Many people have a tendency to suppress, ignore or dismiss feelings, especially when uncomfortable. Over time, this habit reduces one’s capacity for self-awareness, limiting our potential to perform and undermining our health.

This programme will support you to:

  • Explore the research and science behind EI, to understand the crucial role that EI plays in Driving your personal and business success
  • Understand the different elements of Emotional Intelligence
  • Assess and measure your Emotional Intelligence in order to be able to make informed decisions about your current state situation
  • Understand the true power of EI and how it impacts on your world, your communication, relationships and overall performance
  • To explore your EI through the way in which you communicate. Understand and discover your current unique way of navigating and dealing with your emotions so that you can understand the impact you are currently having.
  • Develop approaches to powerfully manage your EI. Consciously apply strategies to adapt your unique style, in order to become more effective and self-aware in all situations.
  • Recognise your own behaviours when under stress and be able to manage these effectively
  • Create a bespoke development plan for you

We now have the benefit of a huge amount of research which has given us the understanding of how fundamental EI is not just to individuals, but also for teams and whole Organisations. We know that EI has a direct impact on engagement and performance.

Science and research have shown that feelings precede thought and behaviour. Therefore, our feelings are our internal guide for action.

The business evidence is clear – Managing emotions effectively increases employee engagement, drives customer satisfaction and builds high performance.

Do you want to drive performance and success for your team?

This programme will support you to:

  • Understand the different elements of Emotional Intelligence and how these can impact on any team
  • Assess and measure your team’s Emotional Intelligence in order to be able to make informed decisions about your current state situation
  • Understand the true power of EI and how it impacts on your team communication, and relationships.
  • To explore the team EI through the way in which individuals in the team communicate. Understand and discover your current unique way of navigating and dealing with your emotions so that you can understand the impact that the team is having.
  • Develop approaches to manage the team EI. Consciously apply strategies in order to improve the team EI, order to become more effective and self-aware in various situations.
  • Recognise the team behaviour patterns when under stress and be able to manage these effectively
  • Explore the research and science behind EI, to understand:
    • The fundamental nature of emotion in all human interactions and cognition.
    • Understand how and why emotions are at the heart of scientific investigation into theories of leadership, motivation and change.
    • Understand how emotions play a central role in the interaction of brain, mind, and body and why without emotions we cannot make decisions or relate effectively
    • Understand that it is the intelligent use of emotions that is crucial to sustainable high performance
  • Encourage collaboration and innovation in the team
  • Build a culture of trust and respect

Organisations high in Emotional Intelligence benefit from more engaged employees and leaders, staff who are more able to adapt and cope with change, better team working, collaboration and innovation.

This programme will support you to:

  • Create an Emotional Intelligence Strategy for your Organisation. This is a vital aspect of the work we do at an organisational level as the strategy will support the dissemination and realisation and embedding of the EI behaviours across the organisation
  • Understand the different elements of Emotional Intelligence and how they may impact on Organisational Effectiveness
  • Assess and measure your Organisation’s Emotional Intelligence in order to be able to make informed decisions about your current state situation
  • Understand the true power of EI and how it impacts on communications and relationships across the organisation
  • To raise awareness of and the role EI plays across the organisation, communication as well as performance.
  • Understand and discover the way that individuals and teams across the organisation are navigating and dealing with emotions
  • Develop approaches to powerfully manage your organisation’s EI. Create a higher self- awareness across the organisation and consciously apply strategies to inform a conscious Emotionally Intelligent style, and thereby improve relationships, efficiency and performance within teams, between teams, with internal and external stakeholders
  • Recognise own behaviours when under stress and be able to manage these effectively
  • Explore the research and science behind EI, to understand:
    • The fundamental nature of emotion in all human interactions and cognition.
    • Understand how and why emotions are at the heart of scientific investigation into theories of leadership, motivation and change.
    • Understand how emotions play a central role in the interaction of brain, mind, and body – without emotions we cannot make decisions or relate effectively
    • Understand that it is the intelligent use of emotions that is crucial to sustainable high performance
  • Address all the factors of EI across your whole organisation.
  • Develop Emotional Awareness and Intelligence across your business
  • Encourage collaboration and innovation
  • Build a culture of trust and respect

Please ensure you read about our unique tailored approach in order to understand that we will always tailor our programmes with the prime aim to address your challenges and meet your needs.

We will implement your programme ensuring minimum disruption to your other priorities and activities

Please contact us for more information so we can explore your challenges and desired results. Please do not hesitate to contact us with any questions, ideas, anything at all.

We Love to explore, and we Love to help ☺

Developing Emotional Intelligence


For Individuals, Teams and Organisations


In the last years we have become more and more aware of the role of EI in our personal and professional lives. In fact, EI is a core element of our ability and will directly affect our behaviours when managing situations and relationships. We understand more now about the role of emotions and the fundamental impact it has on our day to day behaviours, our stress levels, and our health than we have ever before. Emotions are not just feelings; they are tangible physiological processes that directly affect our bodily functioning and effectiveness.

Many people have a tendency to suppress, ignore or dismiss feelings, especially when uncomfortable. Over time, this habit reduces one’s capacity for self-awareness, limiting our potential to perform and undermining our health.

This programme will support you to:

  • Explore the research and science behind EI, to understand the crucial role that EI plays in Driving your personal and business success
  • Understand the different elements of Emotional Intelligence
  • Assess and measure your Emotional Intelligence in order to be able to make informed decisions about your current state situation
  • Understand the true power of EI and how it impacts on your world, your communication, relationships and overall performance
  • To explore your EI through the way in which you communicate. Understand and discover your current unique way of navigating and dealing with your emotions so that you can understand the impact you are currently having.
  • Develop approaches to powerfully manage your EI. Consciously apply strategies to adapt your unique style, in order to become more effective and self-aware in all situations.
  • Recognise your own behaviours when under stress and be able to manage these effectively
  • Create a bespoke development plan for you

We now have the benefit of a huge amount of research which has given us the understanding of how fundamental EI is not just to individuals, but also for teams and whole Organisations. We know that EI has a direct impact on engagement and performance.

Science and research have shown that feelings precede thought and behaviour. Therefore, our feelings are our internal guide for action.

The business evidence is clear – Managing emotions effectively increases employee engagement, drives customer satisfaction and builds high performance.

Do you want to drive performance and success for your team?

This programme will support you to:

  • Understand the different elements of Emotional Intelligence and how these can impact on any team
  • Assess and measure your team’s Emotional Intelligence in order to be able to make informed decisions about your current state situation
  • Understand the true power of EI and how it impacts on your team communication, and relationships.
  • To explore the team EI through the way in which individuals in the team communicate. Understand and discover your current unique way of navigating and dealing with your emotions so that you can understand the impact that the team is having.
  • Develop approaches to manage the team EI. Consciously apply strategies in order to improve the team EI, order to become more effective and self-aware in various situations.
  • Recognise the team behaviour patterns when under stress and be able to manage these effectively
  • Explore the research and science behind EI, to understand:
    • The fundamental nature of emotion in all human interactions and cognition.
    • Understand how and why emotions are at the heart of scientific investigation into theories of leadership, motivation and change.
    • Understand how emotions play a central role in the interaction of brain, mind, and body and why without emotions we cannot make decisions or relate effectively
    • Understand that it is the intelligent use of emotions that is crucial to sustainable high performance
  • Encourage collaboration and innovation in the team
  • Build a culture of trust and respect

Organisations high in Emotional Intelligence benefit from more engaged employees and leaders, staff who are more able to adapt and cope with change, better team working, collaboration and innovation.

This programme will support you to:

  • Create an Emotional Intelligence Strategy for your Organisation. This is a vital aspect of the work we do at an organisational level as the strategy will support the dissemination and realisation and embedding of the EI behaviours across the organisation
  • Understand the different elements of Emotional Intelligence and how they may impact on Organisational Effectiveness
  • Assess and measure your Organisation’s Emotional Intelligence in order to be able to make informed decisions about your current state situation
  • Understand the true power of EI and how it impacts on communications and relationships across the organisation
  • To raise awareness of and the role EI plays across the organisation, communication as well as performance.
  • Understand and discover the way that individuals and teams across the organisation are navigating and dealing with emotions
  • Develop approaches to powerfully manage your organisation’s EI. Create a higher self- awareness across the organisation and consciously apply strategies to inform a conscious Emotionally Intelligent style, and thereby improve relationships, efficiency and performance within teams, between teams, with internal and external stakeholders
  • Recognise own behaviours when under stress and be able to manage these effectively
  • Explore the research and science behind EI, to understand:
    • The fundamental nature of emotion in all human interactions and cognition.
    • Understand how and why emotions are at the heart of scientific investigation into theories of leadership, motivation and change.
    • Understand how emotions play a central role in the interaction of brain, mind, and body – without emotions we cannot make decisions or relate effectively
    • Understand that it is the intelligent use of emotions that is crucial to sustainable high performance
  • Address all the factors of EI across your whole organisation.
  • Develop Emotional Awareness and Intelligence across your business
  • Encourage collaboration and innovation
  • Build a culture of trust and respect

Please ensure you read about our unique tailored approach in order to understand that we will always tailor our programmes with the prime aim to address your challenges and meet your needs.

We will implement your programme ensuring minimum disruption to your other priorities and activities

Please contact us for more information so we can explore your challenges and desired results. Please do not hesitate to contact us with any questions, ideas, anything at all.

We Love to explore, and we Love to help ☺

 

Let's Talk


To learn more about how Investors in Learning can help assess your needs and create a plan for action, simply get in touch today